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ACM Wallet and Money Clips
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ACM Wallet Australia Pty Ltd  (ABN 84 140 258 975)

 

Phone orders: Mon. thru Fri. 

   9am to 5pm Sydney EDT time

 

 
 
 

  

 Web orders: 24 hours / 365 days a year

   Shipping Info:  We use Australia Post 

   Sydney metropolitan area -  $8.00 next day delivery (except for weekends)

   NSW regional areas  - $8.00  1 - 2 working days

   Interstate deliveries  - $8.00  1 - 3 working days

   New Zealand  - $8.00  4 - 5 working days

   Other Countries  - $14.00  7 - 15 working days (depends on destination)

   Note: all ACMWallet.com.au orders ship same day or within 24 hrs (except weekends)

              and all product and shipping costs are in AUD

 

   Contact ACM: 1300 667 442  email: orders@acmwallet.com.au

   


 
ACM® Payment Options

 
When you are ready to finalize payment on your purchase, a number of options are available. Payment options include, Credit Card, PayPal Express Checkout, Direct Deposit, Phone Orders or Australia Post Money Order.
 
Credit Card:
Purchasing online with your credit card is the simplest and most convenient way of shopping. Simply fill in your details and we will bill the purchase to your account.
  • acmwallet.com.au accepts most major credit cards Visa Mastercard and American Express.
  • Our online payment system at acmwallet.com.au is completely safe, all of your credit card details are encrypted and then deleted from our system after the transaction has been completed.

PayPal Express Checkout:

  • PayPal Express Checkout is another convenient and fast way to transact on the site. To shop using PayPal Express Checkout, you must set up a PayPal account. You can do this once you've selected PayPal as your chosen payment method on the shopping cart page. Existing PayPal customers can easily checkout once they have selected their chosen items and added them to the shopping cart.

 Offline Payment:

If you are still not comfortable purchasing online, that's fine, we have other options for you:

  • Phone Orders - call 1300 667 442 - you can talk to one of our Customer Care Representatives, who will gladly take your order and credit card details.
  • Direct Deposit - Select the "Direct Deposit" (Australia Only) option on the payment page in our online store. A page will appear with the details of your order. Shortly after you confirm your order you will receive an email from us acknowledging that we have received it. One of our Customer Care Representatives will contact you during business hours to assist you with your order. 
  • Australia Post Money Order - Select the "Money Order" option on the payment page. A page will appear with the details of your order including your order number. Print this page and send it to us with your money order. A Customer Care representative will contact you during business hours to assist you with your order.

Money Orders must be made payable to: ACM Wallet Australia Pty Ltd 

And sent to: 130 Terence Avenue Lake Munmorah NSW 2259 Australia

 


 
Exchanges:
Occasionally we find it is necessary to take products back in exchange for another. 
Possibly our shipping department made a mistake, you clicked a different button than you thought, It's different to what it looked like in the picture; Whatever the reason we will gladly exchange your unused, undamaged "within 30 day Money Back" timeframe product for another of equal or lesser value and adjust credits to your credit card if required. Please include the original or a copy of the invoice with a short note with instructions. For further assistance please email us at orders@acmwallet.com.au or call to verify your situation 1300 667 442
 
Returns:
ACM Wallet Australia Pty Ltd warrants the mechanism of your ACM Wallet to be free from mechanical defects and guarantees a full refund minus shipping if the product is  returned within the 30 day period of purchase. No refunds after the 30 days return policy has expired.
 

 
 International Delivery Times:
Delivery times for international orders do vary and depends on destination. Please allow up to four weeks for international delivery
 

 
 Standard Delivery with insurance:
Our standard delivery method includes insurance and guarantees receipt of your parcel if the parcel has legitimately been lost, stolen or simply not arrived. If after lodging an enquiry with Australia Post we find that your parcel has legitimately been lost we will replace and resend the missing items. The lost parcel enquiry may take up to 7 Days to be completed. 
 


 
 

 
Privacy & Security:

Often when taking calls over the phone people are reluctant to give some of their personal data such as phone number, email addresses, etc. We try to get phone numbers in case there is a problem with a shipment, we always follow up. We try to get email addresses to send confirmation of the sale, for your proof and protection, also in case there is a problem with a shipment and the phone does not answer - we are in front of our computers all day every day so an email is very simple and easy for us. WE DO NOT SELL YOUR EMAIL ADDRESS.

We also do not save your credit card information. Once the order processes through our secure site it is purged from our system and only refundable for 30 days via the merchant provider. After 30 days the merchant purges the info and we are not able to electronically refund a card.

You can find customer service phone numbers and contact info here:
http://acmwallet.com.au/contact
 
 

About Us:

ACM Wallet Australia Pty Ltd was founded in 2009 and is the sole distributor of the unique ACM Wallet product range for the Pacific region including Australia and New Zealand.


 


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